π¦οΈ Introduction
- How can I verify my identity in the App?
- Why do I need to verify my identity in the App?
- What rates and fees do you use for transactions?
- Is the Wallet globally available?
- How to enhance your account security
- What is the App?
ποΈ Registration
- How to delete an account?
- How to change my phone number?
- How to change my name/surname?
- How to change my email?
- Restricted countries for the App
- I don't get an SMS code to confirm my phone number
π Login
π Verification
- What is KYC?
- Why do I need to verify my identity?
- How safe is it to provide you with my documents?
- Who performs KYC services?
- Account verification levels
- How long takes the verification process?
π Buy crypto
- How fast do you process the pay-in?
- How can I buy cryptocurrency with my bank card?
- Do I need to verify my bank card?
- How to verify my bank card?
- What is 3D - Secure?
- Commission and fees
π± Exchange
- How can I exchange crypto to fiat / fiat to crypto?
- What is Exchange?
- What cryptocurrencies are available for the exchange?
- Who can exchange crypto on your platform?
- Commission and fees
- How can I exchange cryptocurrencies?
π° Top up wallet
- Commission and fees
- What methods can I use to top up my wallet balance?
- How to deposit funds with a bank transfer?
- Do I need to verify my account to use a bank transfer?
- How can I receive crypto by my wallet address?
- What crypto can I send to my wallet on your platform?
πΈ Send
- How to send crypto by phone number?
- How to send crypto by wallet?
- Commission and fees
- How long does it take to process the transaction?
- What is the dest tag?
- Do I need to verify my account to send crypto?
π€ Cashout to card
π Security
π Other
π³ Visa Platinum Card
- Where is my bank card issued?
- Can I add my Visa Platinum card to PayPal?
- What are the limits for large expenses?
- What are the cash withdrawal limits at ATMs?
- Why isn't your card available in my country?
- What is the minimum age to get a new card?